Returns & Refunds

All non-personalised products can be returned for a full refund within 30 days of purchase. Simply return your items within 30 days to:

Quality Goods Ltd, Unit 4 Falcon Park,

Tame Valley Industrial Estate, Wilnecote, Tamworth,

Staffordshire, B77 5DQ, United Kingdom

Please enclose a note of the order number with your order to ensure that we are able to identify your order to process your refund. We will refund the cost of the original delivery but you will need to cover the cost of return postage. Please note that personalised items are non refundable.

All returned items that are returned in line with the details above will be refunded within 7 days of receipt.